Frequently Asked Questions

Return Policy: • Money refunds are not provided for products delivered in perfect condition after the 7 days of delivery of the product. • In the event of damaged merchandise, share images and details through the provided link. • Further steps for replacement, store credit, or full refund will be communicated. • No return fee will be charged in the case of damaged products. • Misprints and color differences from website images are not considered damaged products. Items Not Eligible for Return: • Orders placed using Store Credit. • Customized products. • Scrubs, pre-cut fabrics, or fabrics printed on demand. • Products bought on sale. Return Request Process: • State the return reason and select the item to be returned along with images in case of any defect/damages. • A return pickup will be initiated within India at no cost. • Ensure all tags and labels are intact, and the product is unworn. Store Credit: (Coupon) • A store credit (in the form of Coupon) will be issued within 24 hours after the order is picked up. It will be provided via email. • The coupon will be valid for 1 year from the date of issue. • The credit will be of the amount of the returned products only. • Shipping costs will not be credited back in any case. Refunds: • Money refunds are not provided for products delivered in perfect condition after the 7 days of delivery of the product. • In the event of damaged merchandise, share images and details. • Further steps for replacement, store credit, or full refund will be communicated. • No return fee will be charged in the case of damaged products. • Misprints and color differences from website images are not considered damaged products. • Orders once placed are not eligible for any money refunds. Only Store Credit will be provided. International Orders: • International orders are not eligible for Returns. • If you decide to return your order, you are responsible for shipping the product back and bearing the associated shipping and custom charges. We do not facilitate reverse pick-ups. A store credit will be issued for the value of the returned product only. Please note that shipping charges are non-refundable under any circumstances. • Alternatively, customers can request to return the product when someone is traveling from their country to India, without incurring additional shipping costs. • In the unlikely event that your merchandise arrives damaged, you can share images for proof with us at info@weaversaga.in.(mailto:info@weaversaga.in) The issue will be recorded and further steps will be communicated to you. A Coupon of the same value or a full refund can be made in such cases. The refund of shipping charges varies on a case-by-case basis, and ultimately, the company retains the authority to make the final decision. Customized Products: • Customized orders are ineligible for returns. • Customers must bear the return shipping risk and provide tracking details for any required alterations. Refund Timeline: • Returns take approximately 7 to 14 working days to reach the company. • Refunds are processed only after receiving the returned item. • Refunds will be credited to the original mode of payment. • For Cash on Delivery (COD) orders, refunds are provided to the customer's bank account. The company holds the authority to make the final decision in any case.

To return or exchange a product, reach out to our support team at info@weaversaga.in or WhatsApp/call us at +91 8169166808. Share your order details and reason for the return or exchange. We'll guide you through the process and arrange a reverse pickup if eligible. Ensure the product is unused, with tags intact, and in its original packaging.

If you receive a damaged product, please contact our customer support team immediately via email at info@weaversaga.in or call/WhatsApp us at +91 8169166808. Provide details and images of the damaged product. We will record the issue and offer you a replacement at no extra cost, a store credit of the same value, or a full refund for the damaged product.